We will be pleased to answer your questions. Please complete the form below, and a member of our team will get back to you within one business day. Our business hours are Monday to Friday, 9:00 AM to 6:00 PM (EST).

Send us a message and we will get back to you with 24 business hours.

Reach us by phone from Monday through Friday, 9am – 6pm EDT excluding U.S. holidays and weekends.

Back to Website

ASSOULINE EU

<ul style="margin-left: -0.25in;" id="isPasted"><li id="isPasted">Our Customer Service team is based in New York and available Monday to Friday, 9:00 AM to 6:00 PM ET (3:00 PM to midnight CET).</li><li>Over the holidays, we will be closed on Thursday, November 26 and Friday, November 27; Thursday, December 24 and Friday, December 25; and Thursday, December 31 and Friday, January 1.</li><li>Should you reach out during this time, we will respond within 24 to 48 business hours upon reopening.</li></ul>

Our Customer Service team is based in New York and available Monday to Friday, 9:00 AM to 6:00 PM ET (3:00 PM to midnight CET).Over the holidays, we will be closed on Thursday, November 26 and Friday, November 27; Thursday, December 24 and Friday, De

When is Customer Service open over the holidays?

Holiday Questions

When is the latest I can place my order in time for the holidays?

When will my order be processed?

What is your Holiday return policy?

Will you offer a gift with purchase this holiday season?

Can I combine holiday promotions or apply them to a previous order?

Does Assouline offer gift notes?

Can I add a gift receipt to my order?

How do I know which item is wrapped?

Can Assouline help me find a gift?

Does Assouline offer corporate gifting?

Shipping & Delivery

Returns & Exchanges

Orders & Payment

Gifts & Gift Cards

Orders, Returns, Shipping, and Payment

Materials

Product Care

Product Availability

What languages are the books printed in?

Products

How do I become a Wholesale Partner?

How can I request an update of my wholesale account  application?

Who do I contact with questions about my Wholesale order?

Wholesale Orders

How do I pitch a publishing partnership, or book, to Assouline?

Publishing Partnerships

I work for a media outlet interested in covering an Assouline book. How can I request a review copy?

Press Requests

How do I apply for a job at Assouline?

How can I opt out of receiving marketing emails and remove my  contact information from the list?

When is Customer Service open over the holidays?Updated 5 hours ago